Mesor Support
Help, questions, and feedback for Mesor.
Mesor is a fasting dashboard for iPhone and Apple Watch, developed by Mildly Corporate L.L.C.
Whether you've encountered a technical issue, have a question about a feature, or would like to suggest an improvement, you can contact us directly.
In developmentContact Support
Email: contact@mildlycorporate.com
When reporting an issue, the following information can help us understand what happened:
- Your device model and operating system version.
- Your Mesor app version, if available.
- A brief description of the issue and the steps that led to it.
- What you expected to happen and what actually happened.
Screenshots or diagnostic reports may be helpful, but please review them before sharing. Avoid including sensitive personal or health information unless necessary.
Privacy and Data
Mesor is in development. For privacy questions, contact contact@mildlycorporate.com.
Answers at a glance.
Does Mesor require an Apple Watch?
No. Mesor's core functionality is available on iPhone without an Apple Watch. The Watch companion provides additional status information and controls.
Can I use Mesor without an internet connection?
Core fasting tracking, history, planning, and bundled educational information are available offline. Research updates and certain Apple services require connectivity.
Why can't I control a fast from my Apple Watch?
Watch controls require a reachable paired iPhone. If the connection is unavailable, Mesor may show the last known fasting status until communication resumes.
Why are some Apple Health comparisons unavailable?
Apple Health access is optional. Comparisons require permission and enough relevant observations to produce descriptive results.
Is Mesor a medical information service?
Mesor provides fasting tracking and educational information. Its physiological timelines are models, not measurements of your individual metabolic state. For personal medical decisions, consult an appropriately qualified healthcare professional.